Specified Commercial Transactions Act (特定商取引法に基づく表記)
Disclosure under the Specified Commercial Transactions Act (特定商取引法に基づく表記).
| Seller (販売業者) | vAssociates LLC |
|---|---|
| Person in charge (運営統括責任者) | Karl Rojas |
| Address (所在地) | 8 Lycett Cir, Daly City, CA 94015, USA |
| Phone (電話番号) | +1 650-476-3489 |
| Email (メールアドレス) | support@vassociates.net |
| Website (サイトURL) | https://vassociates.net |
| Customer support hours (対応時間) | Monday–Friday, 5:00 PM–10:00 PM Pacific Time |
| Prices (販売価格) | Shown on each product page in USD. Customers paying at a convenience store are charged the equivalent in JPY at checkout. |
| Additional charges (商品代金以外の必要料金) | Shipping fees, shown at checkout before you pay. Import duties and tariffs are not included at the time of checkout. The customer pays these on delivery. A 2.75% payment fee is added to orders paid by convenience store payment (konbini), shown at checkout before you pay. |
| Payment methods (支払方法) | Shop Pay, PayPal, and convenience store payment (konbini) via KOMOJU |
| Payment timing (支払時期) | Shop Pay and PayPal are charged when you place the order. For convenience store payment, you pay in cash at the store within 7 days of ordering, and unpaid orders are cancelled. |
| Delivery time (商品の引渡時期) | About 2 months after the project completes. Once an order ships, delivery typically takes 2–5 business days to the United States and 10–24 business days to Japan. These are estimates and are not guaranteed. |
| Returns and exchanges (返品・交換) | Made-to-order items cannot be returned or exchanged for change of mind. |
| Defective or wrong items | Contact us within 14 days of delivery at the email above. We will replace or refund the item. |
| Cancellations | Cancellations are allowed during the preorder period. To cancel, email support@vassociates.net. |